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Use Mobile to enhance your Customer Relationship Management (CRM)

Use CRM practices to build an ongoing relationship with your customer. Make the most of their opted-in status to deliver relevant and regular reminders, updates and offers.

Marketing Objectives

  • Build long-term customer relationships
  • Reach customers when convenient and appropriate to them
  • Reduce CRM and customer service costs


  • Use SMS to send updates on product information, confirmation of orders, delivery status and appointment reminders
  • Use the market segmentation tools to enable the management of clearly defined target groups
  • Deliver special offers and discount coupons
  • Send summary information as SMS with links to richer information such as MMS, Video, Mobile Websites

Enquire about this solution
0844 736 2901