It's Magic Events
Digital Ticketing
It's Magic are renowned for producing quality musical entertainment events across the Sussex district. Given the charitable nature of their events, they required a solution that could be run with minimal ongoing operational costs.A further challenge was that events are headlined by world-famous artists and are highly publicised. It is imperative that the chosen solution be able to cope with the high numbers of ticket redemptions at each event..
Previous ticketing solutions had worked well for them, but ever-keen to improve their productions and customer experience, It's Magic chose to work with Mobile Flow in order to streamline their ticketing operations.
Mobile Flow partnered with Datalogic to create the Digital Ticketing solution. Using Mobile Flow's Digital Ticketing solution together with the onsite technical support provided enables It's Magic to meet these requirements
Highlights
For outdoor events with several entry points, Splash required a solution that provided the ability to scan tickets at the point of presentation, cross check with all other entry points, archive validation data on a centralised database and provide real-time reporting.
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Fully integrated with existing on-line sales process
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Reduction in operational costs from not having to print or deliver tickets
through the postal system
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Provides real-time validation of tickets across all entrance points
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Can be used on a self-service or managed service basis